This summary provides a transparent overview of the policies, procedures, and care philosophy that guide
daily life at CR Care Group. It is designed to help residents, families, and the public understand our
commitment to dignity, safety, and individualized assisted living care.
Our Mission & Philosophy of Care
CR Care Group is dedicated to providing exceptional assisted living services in a warm, home-like
environment. We honor the individuality of every resident, recognizing that each person’s needs,
preferences, and routines are unique. Our approach emphasizes assisting rather than replacing
independence, promoting dignity, privacy, choice, and meaningful engagement in daily life.
Resident Rights & Dignity
Residents at CR Care Group retain all fundamental rights and are treated with respect, fairness, and
compassion. These rights include privacy, confidentiality, freedom from abuse or exploitation, participation
in care decisions, and the ability to voice concerns or grievances without fear of retaliation. Residents are
encouraged to remain socially, culturally, and spiritually connected to their families and communities.
Admission & Residency Guidelines
CR Care Group follows clear, non-discriminatory residency guidelines to ensure that each resident’s
needs can be safely and appropriately met. Eligibility is determined through a comprehensive assessment
process that considers physical abilities, cognitive status, and care requirements. When a resident’s
needs change, we work collaboratively with residents and families to explore appropriate care options.
Personalized Care & Support Services
Each resident receives an individualized service plan developed in partnership with the resident, family,
and care team. Services may include assistance with daily living activities, medication support, personal
hygiene, laundry, housekeeping, and coordination with healthcare providers. Care plans are regularly
reviewed and adjusted to reflect evolving needs.
Health, Safety & Infection Control
The health and safety of our residents is a top priority. CR Care Group maintains comprehensive safety,
risk management, and infection control protocols. These include routine health monitoring, sanitation
practices, staff training, and adherence to all applicable assisted living regulations. Strict policies prohibit
abuse, neglect, or exploitation, and all concerns are promptly investigated and reported.
Dining, Activities & Daily Life
Residents enjoy nutritious meals served in a welcoming dining environment, with accommodations for
special dietary needs. A structured activity program supports physical, social, emotional, and spiritual
well-being through recreational activities, outings, volunteer opportunities, and community engagement.
Emergency Preparedness
CR Care Group maintains detailed emergency and disaster preparedness plans to protect residents
during unforeseen events. Staff are trained to respond to medical emergencies, severe weather, utility
disruptions, and other critical situations. Regular drills and safety reviews help ensure readiness at all
times.
Family Communication & Grievances
Open communication with residents and families is essential to our care model. Families are encouraged
to participate in care planning and decision-making. Clear grievance and complaint procedures are in
place to ensure that concerns are addressed respectfully, promptly, and fairly, with access to external
advocacy resources when needed.
Our Commitment to Quality & Compliance
CR Care Group operates in full compliance with state and local assisted living regulations. Ongoing staff
training, quality assurance reviews, and continuous improvement efforts ensure that our community
remains a safe, supportive, and trusted place to call home.
